Servicing

Booking your service means that we can ensure that you always have your bike when you need it.

Pre-book your service, drop your bike in first thing in the morning (or last thing the day before) and collect at the end of the same day. If your bike requires parts that we may not have in stock, then it will be a bit longer. We always inform and update you via phone, text or email.

For minor servicing such as gears or brakes it’s still best to phone ahead and book, although we can cope with some quick adjustments if you just drop by, however, please don’t feel offended if we are busy and we are unable to oblige, so it is best to phone and book.

If you don’t require a quick turn around or your servicing is more involved such a our Platinum or a hydraulic brake overhaul, then turn around will be approximately 3-5 days or arranged to be completed for a day convenient for you to collect. We can sometimes even fit in the odd small job there too, but be aware that we may have to say no if we are really busy.  If your bike requires parts that we don’t have in stock, then this can add a few days to completion time, but we’ll always keep you informed.

Regular servicing will ensure that your bicycle stays safe and comfortable. It will mean that you get the maximum life out of your components and it will help you plan for the replacement of parts as they wear out.

Full Service – £99.99

  • Gears and brakes checked and adjusted.
  • Chain and drive-chain checked for wear.
  • Tyres checked for wear, damage and inflated to pressure.
  • Steering checked for safety and adjusted if required.
  • Chain lubricated.
  • Bottom Bracket removed, greased and refitted.
  • Seat post removed, greased and refitted.
  • Gear and brake cables replaced inc. casing, ferrules and caps.
  • Gear hanger checked and tracked.
  • All bearings – removed, de-greased and re-greased.
  • Wheels trued and tensioned.
  • Advice given on any future issues and next service time-tabled.

Wheel building – £30 per wheel


Wheel Truing & Tension – £15 per wheel (+£5 to remove and refit the tyre)


Gear service – £29

Full replacement of cables, housing, ferrules and caps.


Tandem Gear service – £45

Full replacement of cables, housing, ferrules and caps.


Cable Brake service – £29

Full replacement of cables, housing, ferrules and caps (pads extra).


Tandem Cable Brake service – £45

Full replacement of cables, housing, ferrules and caps (pads extra).


Hydraulic Brake service – £49

Bleed and replace fluid front and rear (hose replacement, if needed, not included).


Hourly rate – £30 per hour

Anything else we charge an hourly rate of £30 per hour, that can also be split into 15 minute segments at £10 per segment. Our minimum labour charge is £10. Unless specifically stated, these charges are for labour only, you will need to pay for parts on top.


If your bicycle is muddy on booking in for servicing and we need to clean it so we can work on it, we will charge you an additional £5.

Bicycles by Design